Card Services

Credit Card and Debit Card Security Tips

  • Always keep your credit or debit card in a safe and secure place. Treat it as you would cash or checks.
  • Do not send your card number through email, as it is typically not secure.
  • Do not give out your card number over the phone unless you initiated the call.
  • Regularly review your account statements as soon as you receive them to verify transactions. Contact Bank of Hazelton immediately if you identify any discrepancies.
  • If you have forgotten your PIN or would like to select a new one, please call or visit Bank of Hazelton.
  • To protect your account, Bank of Hazelton recommends that you change your Personal Identification Number (PIN) every six months.
  • Cancel and cut up unused credit and other cards.
  • If you receive a replacement card, destroy your old card.
  • When selecting a Personal Identification Number (PIN) don’t use any number or word that appears in your wallet (such as name, birth date, or phone number).
  • Ensure no one sees your PIN when you enter it.
  • Memorize your PIN. Don’t write it down anywhere, especially on your card, and never share it with anyone.
  • Shop with merchants you know and trust.
  • Make sure any internet purchase activity you engage in is secured with encryption to protect your account information. Look for “secure transaction” symbols like a lock symbol in the lower right-hand corner of your web browser window, or “https://…” in the address bar of the website. The “s” indicates "secured" and means the web page uses encryption.
  • Always log off from any website after a purchase transaction made with your credit or debit card. If you cannot log off, shut down your browser to prevent unauthorized access to your account information.
  • Safe-keep or securely dispose of your transaction receipts.

When using your card at an ATM

  • Be aware of your surroundings and exercise caution when withdrawing funds.
  • Watch for suspicious persons or activity around the ATM. If you notice anything out of the ordinary, come back later or use an ATM elsewhere. If you observe suspicious persons or circumstances, do not use the ATM at that time. If you are in the middle of a transaction, cancel the transaction, take your card and leave the area, and come back at another time or use an ATM at another location.
  • Report all crimes immediately to the operator of the ATM or local law enforcement.
  • Consider having someone accompany you when using an ATM after dark.
  • Ensure no one sees your PIN when you enter it.
  • Refrain from displaying cash, and put it away as soon as your transaction is completed. Wait to count your cash until you’re in the safety of a locked enclosure, such as a car or home.
  • Safe-keep or securely dispose of your ATM receipts.