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Always keep your credit or debit card in a safe and secure place. Treat it as you would cash or checks.
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Do not send your card number through email, as it is typically not secure.
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Do not give out your card number over the phone unless you initiated the call.
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Regularly review your account statements as soon as you receive them to verify transactions. Contact Bank of Hazelton immediately if you identify any discrepancies.
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If you have forgotten your PIN or would like to select a new one, please call or visit Bank of Hazelton.
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To protect your account, Bank of Hazelton recommends that you change your Personal Identification Number (PIN) every six months.
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Cancel and cut up unused credit and other cards.
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If you receive a replacement card, destroy your old card.
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When selecting a Personal Identification Number (PIN) don’t use any number or word that appears in your wallet (such as name, birth date, or phone number).
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Ensure no one sees your PIN when you enter it.
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Memorize your PIN. Don’t write it down anywhere, especially on your card, and never share it with anyone.
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Shop with merchants you know and trust.
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Make sure any internet purchase activity you engage in is secured with encryption to protect your account information. Look for “secure transaction” symbols like a lock symbol in the lower right-hand corner of your web browser window, or “https://…” in the address bar of the website. The “s” indicates "secured" and means the web page uses encryption.
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Always log off from any website after a purchase transaction made with your credit or debit card. If you cannot log off, shut down your browser to prevent unauthorized access to your account information.
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Safe-keep or securely dispose of your transaction receipts.
